FAQs
❓ Frequently Asked Questions (FAQs)
💬 1. How can I place an order?
Browse our products, select your desired item, choose the quantity, and click “Add to Cart.” Then proceed to checkout and enter your shipping and payment details.
💸 2. What payment methods do you accept?
We accept Cash on Delivery (COD), Bank Transfers, and online payments via debit/credit cards.
🚚 3. How long does delivery take?
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Within Pakistan: 2 to 5 working days
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International Orders: 7 to 14 working days
(Delivery time may vary based on location and courier service.)
🔄 4. Can I return a product?
Yes, we offer a 7-day return policy on eligible products.
Items must be unused, in their original packaging, and in good condition.
Note: Used skincare or cosmetics cannot be returned due to hygiene reasons.
📦 5. How can I track my order?
Once your order is shipped, you'll receive a tracking number via email or WhatsApp to monitor your delivery.
🛍️ 6. Are your products original?
Absolutely. We only sell 100% authentic products from trusted brands.
📞 7. How can I contact you?
You can reach us at:
📧 Email: wecare@glowistry.pk
📱 WhatsApp: +92 370 5632908